Question 1

Is there a deposit to reserve my date? When is my balance due?

Accepted Answer

Yes. We require a 50% deposit to reserve your date. Your date is not reserved until your deposit is paid. Your deposit will be applied toward your final balance. 
 
Your balance is due in full 5 days prior to your party. Failure to pay will result in cancellation of your party and the forfeiture of your deposit.

Question 2

How far do you travel?

Accepted Answer

We service all of Tuscaloosa Co and surrounding areas. Any party over 20 miles from our location will be subject to a mileage fee.

Question 3

What is your cancellation policy?

Accepted Answer

If you need to cancel your party for any reason we will gladly work with you to reschedule at the earliest available date.

Question 4

Do you stay and host the party?

Accepted Answer

We do not stay to host your party. However, we ensure that your party is set-up and ready prior to your guests' arrival.

Question 5

What cleaning measures are taken for the items?

Accepted Answer

Sheets and linens are laundered after every use. Additional items are sanitized with either disinfectant spray or wipes.